IPS Delivery Scam: Protect Yourself From Online Fraud

The rise of online shopping has made package delivery a common occurrence for many people. However, scammers have taken advantage of this convenience by creating fraudulent schemes, such as the IPS delivery scam.

In this insight, we will explore the ins and outs of the IPS delivery scam, how it works, and most importantly, how to protect yourself from falling victim to this online fraud.

Key Takeaways

The IPS Delivery Scam is a fraudulent operation that preys on individuals who are anticipating package deliveries.
The scam typically starts with a text message appearing to be from IPS or a similar delivery service. These messages often contain alarming content, claiming issues with the recipient's package delivery. In their attempt to resolve the problem, recipients are urged to click on a link provided in the message.
This link redirects them to a phishing website. On the phishing website, scammers employ various tactics to trick victims into divulging sensitive information, such as credit card details or login credentials.
If you receive an unexpected text message about a package delivery, be cautious and thoroughly scrutinise the message for potential red flags.

At a glance

What it is: A fake delivery text (smishing)
Never: Click the link or enter card details
Report suspicious texts to: 7726 (free)
Report fraud to: Action Fraud

What is the IPS Delivery Scam?

The IPS delivery scam is a fraudulent scheme that targets individuals expecting package deliveries. Scammers impersonate reputable delivery services, such as IPS, and send text messages claiming that there is an issue with the delivery. The messages often state that there are unpaid customs fees or other reasons why the package cannot be delivered. The goal is to trick recipients into clicking on a link provided in the message, which leads to a phishing website.

How does the IPS Delivery Scam Work?

The scam begins with a text message that appears to be from IPS, notifying the recipient of an issue with their package delivery. The message typically contains a link that the recipient is urged to click on to resolve the problem. However, this link redirects the recipient to a phishing website designed to mimic the official IPS website. Once on the phishing site, scammers attempt to trick victims into entering personal information, such as credit card details or login credentials. This information is then used for fraudulent purposes, such as identity theft or financial fraud.

Recognising the IPS Delivery Scam

Common Characteristics of Scam Text Messages

Scam text messages often exhibit certain characteristics that can help you identify them and avoid falling victim to the IPS delivery scam. Here are some common red flags to watch out for:

Generic greetings

Scammers usually use generic greetings like "customer" or "account holder" instead of addressing you by name.

Suspicious sender details

Check the sender's phone number or email address. Legitimate delivery services will use official contact information, while scammers often use random or unfamiliar addresses.

Urgency and time limits

Scam messages often create a sense of urgency, pressuring recipients to act quickly without taking the time to think.

Poor grammar and spelling

Many scam messages contain grammatical errors and misspellings, which can indicate that they are not from a reputable source.

Identifying Phishing Websites

Phishing websites aim to deceive users into entering their personal information by imitating legitimate websites. Here are some signs that can help you identify a phishing website:

Suspicious URLs

Phishing websites often use URLs that closely resemble the official website but contain slight variations or additional characters.

Lack of security indicators

Legitimate websites usually have security indicators, such as HTTPS and a padlock icon in the address bar. Phishing websites may lack these indicators.

Requests for sensitive information

Legitimate websites rarely ask for sensitive information, such as credit card details, through email or text messages. If a website prompts you to provide such information, it may be a phishing attempt.

How to Stay Safe from the IPS Delivery Scam

Tips for Avoiding Falling Victim to the Scam

Be cautious of unsolicited text messages

If you receive a text message regarding a package delivery that you were not expecting, exercise caution and scrutinise the message for red flags.

Verify with the official source

If you are unsure about the authenticity of a delivery notification, contact the official customer support channels of the delivery service directly to confirm the status of your package.

Avoid clicking on suspicious links

Do not click on any links in text messages or emails that seem suspicious or unfamiliar, especially if they request personal information or payment.

Keep your devices and software up to date

Regularly update your devices and software with the latest security patches to minimise vulnerabilities that scammers can exploit.

Best Practices for Online Security

Use strong, unique passwords

Create strong passwords for your online accounts and avoid using the same password for multiple accounts. Consider using a password manager to securely store and generate passwords.

Enable two-factor authentication (2FA)

Activate 2FA whenever possible to add an extra layer of security to your online accounts. This helps protect your accounts even if your password is compromised.

Be mindful of the information you share on social media platforms and other online channels. Limit the amount of personal information you make publicly available.

Install reputable security software

Use reputable antivirus and anti-malware software to protect your devices from malicious software and phishing attempts.

Regularly review your financial statements

Keep a close eye on your bank statements and credit card transactions to detect any unauthorised activity. Report any suspicious charges immediately to your financial institution.

Reporting the IPS Delivery Scam

Steps to Report the Scam to Relevant Authorities

If you have received an IPS delivery scam text, it is important to report it to the relevant authorities. Here are the steps you can take:

Save the text message

Take a screenshot or note down the details of the scam text message, including the sender's phone number or email address.

Forward the text to 7726

If you receive a suspicious text, forward it free of charge to 7726 (which spells "SPAM" on a keypad). This reports it to your mobile network so they can investigate and block the sender. You can forward suspicious emails to report@phishing.gov.uk.

Report it to Action Fraud

If you've lost money or handed over personal or card details, report the scam to Action Fraud at actionfraud.police.uk or on 0300 123 2040. In Scotland, report it to Police Scotland on 101.

Report to the delivery service

Inform the official delivery service, such as IPS, about the scam text message. They may have dedicated channels for reporting fraudulent activity.

Report to your mobile network provider

Notify your mobile network provider about the scam text message so they can take appropriate action and prevent further scams.

Sharing your experience with the IPS delivery scam can help raise awareness and prevent others from falling victim to the same scam. Consider reporting the scam on social media, online forums, or community platforms where others can benefit from your insights and learn how to protect themselves.

Conclusion

In conclusion, the IPS delivery scam is a fraudulent scheme that targets individuals expecting package deliveries. By familiarising yourself with the common characteristics of scam text messages and phishing websites, you can better protect yourself from falling victim to this online fraud. Following best practices for online security, reporting scams to relevant authorities, and sharing your experiences can also contribute to raising awareness and preventing others from becoming victims. Stay vigilant, stay informed, and prioritise your online safety to avoid falling victim to scams like the IPS delivery scam and other online frauds.

If a scam text has left you worried about your banking information, read our guide on whether it's safe to share your sort code and account number, and what to do if someone is using your name and address fraudulently.

Other scams to be aware of: